Thanksgiving Office Hours:
Wednesday, November 27 - Closing 4 PM ET
Thursday, November 28 - Closed
Friday, November 29 - Closed

May your Thanksgiving be a joyful start to a happy holiday season!

DEPARTMENT CONTACTS

** INCLUDE THE REGISTRATION # IN THE EMAIL SUBJECT FOR FASTEST PROCESSING **

Support@secureinsight.com (Technical Assistance)
For Lender User and Closing Agent technical questions

Renewal@secureinsight.com (Insurance Records) 
For notification of updated: 
     - Errors & Omissions Insurance/Professional Liability Insurance
     - Fidelity Bond
     - Cyber Liability Insurance

Accountupdate@secureinsight.com (Bank Account Changes)
For notification of updated: 
     - Bank Accounts/ Wiring Instructions

License@secureinsight.com (Business and Individual Professional Licensing)
For Lender User and Closing Agent licensing updates and questions

Qualitycontrol@secureinsight.com (Profile Changes)
For notification from Closing Agents of updated: 
     - Company/Closing Agent Names
     - Company/Closing Agent Addresses
     - (Updates that involve numerous departments noted above - send all here)

  • Emailing multiple departments will duplicate efforts and delay processing
  • Information must be verified prior updating your registration

Secure Insight 877-758-7878

 

 

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The Proof of Our Value is in Our Results

Since 2012, Secure Insight has vetted nearly 65,000 settlement agents in all 50 states, Puerto Rico and the US Virgin Islands.  During that time period these agents closed more than 3 Million residential mortgage transactions, and yet not one of our low risk agents has ever been reported to have caused any loss to our lender clients or their customers.

Do You Really Know Who is Closing your Loans?  We Do!

How effective is our process?  Developed over 10 years with the input of risk managers at Lloyds of London, we routinely uncover license, insurance bond, trust account, litigation, criminal activity, internal control and related risk issues that raise red flag predictors of potential harmful activity.  In an industry that has historically had little transparency and no uniform oversight a small percentage of agents need to be weeded out of the large group of professional, ethical and trustworthy ones.

 

We Protect Personal Data and Conduct Our Business with Fairness & Ethics

Secure Insight is SSAE16 certified, complies with IApp and PCI/DSS data privacy and security standards, and carries A rated insurance coverage for our business, including cyber liability coverage.  Our highly trained staff is subjected to vetting and monitoring as well, and our secure location is governed by complex operational controls designed to protect all the clients we serve as well as the agents we evaluate.  Risk evaluations are conducted with the participation of the professionals we evaluate so we get it right, and that means not publishing any derogatory findings to our lender accessible database until an automatic appeal process is completed.

 

We Also Offer Tools for Managing Employee Screening and All Counterparty Risk

Need a complete solution for all counterparty risk as well as a tool to manage internal risk of employee access to consumer data?  We offer vendor management for all your partners, as well as an employee screening platform especially designed for specific mortgage industry needs and risks. 

One Demo is All You Will Need to See the Value in Our System!

 

Call us today at 1-877-75-TRUST (1-877-758-7878) for a free demo of our tools and systems and for a customized price quote (its less than you think).  Let us offer you a flexible, compliant and affordable solution that will allow you to resume focusing on what you do best: selling loans!